Refund and Returns Policy
One-year warranty on furniture.
Returns (In Good Condition):
- Customer responsible for all shipping charges.
- Not liable for buyer-entered information errors.
- Shipping and packing charges not refundable unless due to seller error.
- Buyer responsible for both return and original shipping fees (exchanges included).
- Refunds issued upon confirmation of return receipt by postal service.
- Replacement for exchanges sent upon return of original item.
Contact us upon delivery. - Return items within 30 days of receiving the package.
Personalized Items:
No cancellations accepted on personalized items.
- Returns and exchanges for customized orders handled on a case-by-case basis.
- Price difference refunds for new purchases only valid within 30 days.
Outdoor Use Disclaimer:
- Warranty does not cover weather damage caused by leaving items outdoors.
Contact:
For all inquiries, please email info@thinkerstoys.com